This article is related to all MeshForce products. (M1, M3 and M3 Dot, M3s, M7)

There are some possible reasons LED indicator on red:

If the main mesh point LED is red (or all points are red): 

  • You selected the wrong connection type. (Click here to find out the correct connection type)

  • If you are using PPPOE, you may dial your Internet with the wrong username/ password

  • Your ISP service or modem is down

  • Your Internet service is suspended by your ISP

If one of the additional points/dots is red:

  • Connection with the main point is lost, try to plug to power again / restore factory settings and add again. / Add in the app by scanning the QR code.

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